FISHER & PAYKEL Refrigerator, Dishwasher, Range, Oven and other Appliance Repair

LAFixit – Your Fisher & Paykel Appliance Repair Service Company

Fisher & Paykel’s innovative technologies continue to win international awards. Most recently, their Built-in Oven, Gas on Glass Cooktop, Kitchen Companion Products range, CoolDrawer™  Refrigerator and CookSurface™  range were  recognized for their stylish designs and functionality. F&P credits their customers for their success – by understanding their customers, they can rethink their appliance designs.

Sustainability

In addition, Fisher & Paykel are one of the most environmentally conscious businesses in operation globally. With each new product, their goal is to continually improve the impact on natural resources. New Zealand’s green reputation has been their motivator for decades. They strive for sustainability in every aspect of their business. They are one of the few companies to have introduced comprehensive recycling, saving approximately 25,000 appliances from going to landfills, as well as water and energy consumption reduction in new product design and manufacturing. Additionally, they have adopted the philosophy of not using scarce, non-renewable resources in the manufacturing of their products whenever possible.

The most efficient appliances in the world

Fisher & Paykel products continually meet and exceed industry standards and their appliances consistently achieve top results with Energy Star and WELS water ratings. Some of the most impressive reductions in energy consumption were in the design of their refrigerators, with a reduction of over 60% and water usage by dishwashers down by 55% and laundry machines down by 80%. Consumers are becoming more eco-focused as well and can now select machines based on their unique needs due to these technological advances.

LAFixit’s technicians have received extensive training in Fisher Paykel Appliance Repair. F&P’s appliances are designed to last a lifetime – occasionally parts wear out and they need service. LAFixit’s professionals will get your appliances up and running in the most efficient and timely manner.

Fisher Paykel Washer & Dryer Repair

Fisher & Paykel’s washers and dryers are the most intelligent laundry appliances in the world, delivery the best quality of clothing care. In the event your appliance quits working, refer to your owner’s manual for troubleshooting tips on some of the more common problems. Below is a quick reference to some of these issues:

Pressing the power button does not turn the machine on

• Possible Cause The power switch is not turned on at the wall.
  Solution Unplug the machine from the wall. Wait 60 seconds, plug back in and turn the power back on again.
• Possible Cause The household power supply is at fault.
  Solution Try plugging another electrical appliance into the power slot.

The machine is continually going out of balance

• Possible Cause The machine has not been installed correctly.
  Solution Check the machine is level and does not rock. Adjust the feet to level the machine.
• Possible Cause There is too much water for the load.
  Solution Manually select a lower water level.

Clothes are heavily wrinkled or creased

• Possible Cause The washing machine or dryer has been overloaded.
  Solution Select the PERMANENT PRESS or CREASABLES option as this will select a slower, shorter spin speed.
• Possible Cause Wet clothes have been left to sit in the washer or laundry basket.
  Solution Hang the garments on the line or add to the dryer as soon as the wash cycle has finished.

Pressing the START/PA– USE does not start the fill

• Possible Cause The water is not connected properly.
  Solution Check both hot and cold taps are turned on.
• Possible Cause The inlet hose screens are blocked.
  Solution Check the inlet hose screens and clear if blocked.

The machine is continuously filling

• Possible Cause The machine is siphoning.
  Solution To prevent siphoning:

the drain hose should not extend more than 20 mm from the end of the guide.

the height of the standpipe or tub should be between 850 – 1200 mm.

There is detergent residue on the garments at the end of the wash

• Possible Cause The washing machine has been overloaded.
  Solution Reduce the size of the load and return the garments to the wash cycle.
• Possible Cause The detergent hasn’t dissolved.
  Solution Check the detergent instructions, as some need to be pre-dissolved.
• Possible Cause Cold water has been used for a hot water detergent.
  Solution Some detergents may not dissolve properly in cold water, check the detergents instructions.

A small puddle of water is coming from under the machine

• Possible Cause Excessive splashing has occurred because the water level is too high for the amount of garments
  Solution Manually select a lower water level
• Possible Cause Excessive splashing has occurred because there are large bulky garments in the machine.
  Solution Wash on the Duvet/Doona, the Handwash or Delicate cycles

The garments are still soiled after the wash process

• Possible Cause There is not enough detergent for the size of the load or the amount of soil on the garments.
  Solution Increase the amount of detergent. See your detergent pack for recommended usage.
• Possible Cause The washer has been overloaded.
  Solution Reduce the amount of garments in the machine.
• Possible Cause The incorrect wash settings have been used.
  Solution Increase the level selected on the machine and the wash temperature according to the soil type. For example, blood and mud are better washed in cold water, while oily soils wash better in warmer water. Separate light and heavily soiled items, as clothes can pick up soil from dirty wash water. Loads made up of articles of varying sizes will wash better (e.g. full loads of sheets may not wash as well).

Garments have become tangled in the washing machine

• Possible Cause The machine has used too much water (i.e. the wash has been under-loaded).
  Solution Select a lower water level for smaller wash loads.
• Possible Cause Garments have been loaded incorrectly.
  Solution Load garments into the machine without wrapping around the agitator.

Fisher & Paykel Stoves and Range Repair

The oven does not work

• Possible Cause The oven is not connected to electrical power.
  Solution Ensure the oven is connected to the power outlet.
• Possible Cause The household power supply is at fault.
  Solution The oven will go into ‘Set Up’ mode when the electricity is restored after a power cut. The oven mode and temperature displays will be unlit, unresponsive and show ‘OFF’. The clock display will need to be reset.

The oven is not heating

• Possible Cause The oven door is not closed properly or has been opened too frequently during operation.
  Solution Close the oven door properly as oven elements and fans turn off while opened.

The oven door does not open

• Possible Cause The oven is still in a self-clean mode (in selected models only).
  Solution The oven door will unlock when it has cooled to a safe temperature.

The oven light does not work

• Possible Cause The light bulb has blown.
  Solution Replace the light bulb.
• Possible Cause The oven is not connected to electrical power.
  Solution Ensure the oven is connected to a power outlet.

Fisher & Paykel Refrigerator Repair

The refrigerator does not operate

• Possible Cause The power switch is not turned on at the wall.
  Solution Unplug the machine from the wall. Wait 60 seconds, plug back in and turn the power back on again.
• Possible Cause The household power supply is at fault.
  Solution Try plugging another electrical appliance into the power slot.

The storage compartments are too warm

• Possible Cause The temperature setting is not correct.
  Solution Ensure the correct temperature is set.
• Possible Cause The door is being opened frequently.
  Solution Minimize door openings to allow the refrigerator temperature to stabilize

There is condensation on the outside of the refrigerator

• Possible Cause This is not unusual during periods of high humidity.
  Solution Wipe outside surface dry

There is a taste or odor in the ice cube trays

• Possible Cause There has been a transfer of taste/odour from foods which have not been covered properly.
  Solution Ensure strong smelling foods are wrapped.

The internal light is not working

• Possible Cause The light bulb has blown.
  Solution Change the light bulb.

The food inside the refrigerator is freezing

• Possible Cause Food has been placed directly in front of air outlets (Active Smart models only).
  Solution Move chill sensitive foods away from the center of the shelf.
• Possible Cause Food has been placed directly in contact with the evaporator plate (Cyclic and Compact models only).
  Solution Move chill sensitive foods away from the rear of the cabinet.

There is condensation inside the fresh food compartment

• Possible Cause The weather is humid or the door has been opened frequently.
  Solution Minimize the door openings to allow the temperature to stabilize and wipe dry.
• Possible Cause The door gasket is leaking.
  Solution Ensure the gasket is sitting flat and sealing tightly.

The motor appears to operate for long periods

• Possible Cause The weather is hot or the door is being opened frequently.
  Solution Minimize door openings to allow the temperature in the refrigerator to stabilize
• Possible Cause The refrigerator door is not sealing properly.
  Solution Ensure the cabinet is level and the gasket seals are clean.

There is water in the vegetable bins

• Possible Cause Condensation has formed by the water produced by unwrapped vegetables.

Solution Store vegetables loosely wrapped in plastic bags, although a small amount of condensation is important for vegetable storage.

Ice has built up inside the freezer compartment

• Possible Cause The freezer door is not closing properly.
  Solution Move items in the freezer so the door can close tightly. Ensure the door gasket seal is clean. For non-frost free models, defrost the freezer if the ice has built up more than 6mm deep.

Whenever possible, LAFixit will schedule same-day service and send their highly trained technicians to get your appliance up and running again. Although LAFixit makes every attempt to carry a good inventory of parts, occasionally parts may need to be ordered. With our wide network of resources, we can rush the parts and complete the repair in a timely manner.  Your 100% satisfaction is always guaranteed.

Contact LAFixit Customer Care at 877-523-4923 to speak to one of our service techs or schedule an appointment.